A further step in the field of artificial intelligence has been announced by Facebook researchers as they have developed software robots (bots or chatbots) that can negotiate and compromise by contacting other robots of their kind and with people on the internet.
Until now, most bots -like Apple’s Siri or those built into Facebook’s Messenger– have the ability to make short conversations and perform simpler tasks, such as calling a taxi, ordering a pizza or closing a table in a restaurant.
The aim of the scientists is to create more sophisticated bots, that will “think”, talk and negotiate like a human for more complex things, such as renting or buying a property, so that they will eventually become ideal digital personal assistant of the Facebook users.
Researchers of the Facebook Artificial Intelligence Team Mike Lewis and Druve Batra reported –according to the “French Agency” and the “New Scientist”– that using a database of more than 5,000 people-to-people conversations as a training tool, they developed robot software that can be “involved in dialogue and negotiations from the beginning to the end, with other bots and people, ending in common decisions”.
Researchers have created many trading scenarios and have shown that bots -who have been provided with the art of misleading- can be tough negotiators at first (rejecting initial bids) and duly compromise at the end (accepting for example the initial offer they had rejected) in order to reach a final agreement; a practice that people often follow.
It is noteworthy that this compromise behavior was not taught to bots by developers, but they discovered it themselves in the course of the negotiation, as an effective way of achieving their goals.
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