Simultaneous cutting of two fiber optic cables in distant areas between them -something very unusual- was the reason that users of Google services (Gmail, Drive etc.) experienced a problem of online access for a short time on Thursday (19/12/2019) in several Eastern European and Mediterranean countries (Greece, Turkey, Bulgaria, Romania, Iran, etc.), as made known by the company.
The one glitch occurred between Iran and Romania, while the other was in a line in Munich, Germany.
Iran’s telecommunication infrastructure company rerouted the Internet traffic through other cables that were operating and the problem lasted no more than two hours.
Google’s own services have not been affected for over half an hour, according to the BBC.
The company asked Internet access providers to connect to other servers to bypass the problem.
No explanation has been given so far how two fiber optic cables were cut simultaneously in such distant places.
Occasionally, however, such damage occurs accidentally, e.g. during construction work.